Job overview

Software Technical Support Executive

Inexoft Technologies is seeking a skilled and customer-focused Software Technical Support Executive to assist clients in using software products effectively. The role involves providing technical support, troubleshooting software issues, installing and configuring applications, resolving customer issues, and ensuring customer satisfaction through efficient and professional support.

Company

Inexoft Technologies Pvt. Ltd.

Location

Kannur, Kerala

Experience

1–2 Years

Education

B.Com / M

Job type

Full Time

Workplace

Remote

Salary

Salary: Not specified

Posted

15 Sept 2026

Skills

Software technical supportSoftware troubleshootingSoftware installation and configurationCustomer issue diagnosis and resolutionBasic understanding of software applicationsBasic database conceptsBasic networking conceptsGood verbal and written communicationCustomer support and client handlingSQL or basic database managementERP or accounting software support

Requirements

B.Com / M.Com / BCA / MCA / B.Sc. Computer Science
1–2 years of experience in software technical support
Basic understanding of software applications, databases and networking concepts
Good verbal and written communication skills
Experience in ERP or accounting software support is preferred
Knowledge of SQL or basic database management is preferred
Ability to provide technical support through phone, email and remote sessions
Ability to coordinate with development and QA teams when required
Willingness to provide onsite support when required
Kannur, Kerala is the preferred location.

Job Description

The position also requires collaboration with development and QA teams for complex technical issues and providing onsite support when required. Application: Candidates can apply through the application form on the company’s career page. Disclaimer:

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